Frequently Asked Questions
How long does it take to make an item?
Orders are processed in the order they are received, once payment has cleared.
The estimated production time is listed on each product page and does not include delivery time. UK delivery typically takes 1–2 days, while international delivery ranges from 2–10 days. If you require a shipping upgrade or need a rush order, please contact us before placing your order.
We are interested in purchasing, can we view your artwork?
We operate exclusively online, Alhamdulillah, and do not have a physical storefront. All of our artwork is made to order with care and intention.
You're very welcome to view pieces currently in progress - this can be arranged via Zoom or WhatsApp video call. Please feel free to get in touch to schedule a viewing.
If there's a specific item you're interested in seeing, let us know, and we’ll inform you when we'll be working on that particular piece.
What makes your Islamic art, home decor, and personalised gifts special or different from what else is out there?
We take pride in handcarving award-winning artisan designs. Our creations are not just products; they are expressions of dedication and sacred artistry, unique to The Craft Studio in Watford, United Kingdom.
What are the stories behind some of your most popular or award-winning pieces? What makes them so special?
Each piece from The Craft Studio carries a unique story. Our award-winning pieces stand out because of their intricate and high quality designs and the passion invested in their creation, making them truly special.
I have a specific item I would like designed and created. Can you help?
We love to take on bespoke commissions and requests! Please contact us with your ideas, providing as much detail of your requirements e.g size, colour, font, finish and we can discuss this with you further.
Are there particular occasions or events that your products are best suited for?
Our Islamic art, home decor, and personalised gifts are perfect for a wide range of occasions, including Eid, Ramadan, weddings, anniversaries, housewarmings, or any special event where a meaningful and unique gift is desired.
What type of wood do you use?
We use a wide variety of woods including Meranti, Pine wood and Plywood. We also use composite woods including HDF (High Density Fibreboard) and MDF (Medium Density Fibreboard).
Do you offer design consultations?
For large projects including whole house commissions, mosque commissions and special projects please get in touch with us to arrange a bespoke virtual consultation via Zoom or WhatsApp video call. Please state your time zone and availability and we will get in touch.
Do you ship worldwide?
We ship to many countries worldwide. If your country isn’t listed at checkout, please contact us directly for accurate shipping costs and to place your order - or feel free to visit our Etsy store.